Attendee FAQs

SME will provide any international delegates with assistance obtaining a visa and appropriate use of passports. Find more information on the International Attendees page.

SME has created a one-time, complimentary hardship registration option for MINEXCHANGE 2024 available to SME members only. This option is limited to 150 members and will be on a first come, first served basis. Qualified candidates are members who are unemployed or otherwise unable to pay full registration fees, and are not receiving any type of company reimbursement for meeting expenses. Authors and session chairs are given preference.

Members must submit a request in writing disclosing the circumstances for the hardship request no later than January 16, 2024 to be considered.

Please submit a written request to meetings@smenet.org with a subject line reading Attn: Membership – SME MXC 2024 Hardship Member Application.

Please send all receipt inquiries to Maritz Global Events, SME’s official registration & housing partner, at 864.208.0768 or SMEattendee@maritz.com.

All badges and conference related materials will be distributed onsite at the Phoenix Convention Center.

The full conference registration fee includes a copy of the proceedings, participation in all technical sessions, access to the exhibit hall and exhibit hall social functions including the Sunday opening reception, Monday luncheon, Tuesday afternoon social, Wednesday luncheon, and awards celebration.

Short courses and workshops require an additional registration fee to attend.

The exhibit hall is open:

Sunday, February 25, 2024 | 4:00 pm – 6:00 pm
Monday, February 26, 2024 |11:00 am – 5:30 pm
Tuesday, February 27, 2024 | 11:00 am – 5:30 pm
Wednesday, February 28, 2024 | 9:00 am – 1:00 pm

These times are subject to change.

Onsite registration for all attendees and exhibitors will open on Saturday, February 24, 2024 at 7:00 am at the Phoenix Convention Center.

An individual may purchase one-day registrations for access to that day’s technical sessions and access to the exhibit hall for that day. If you plan to attend more than one day of the conference, a full conference registration must be purchased.

All guests need to be registered and must wear an official badge to functions. spouse/companion registration includes daily exhibit access, Sunday opening reception, Monday luncheon, Tuesday afternoon social, and Wednesday luncheon. Purchase of additional tickets may be required if applicable.

The spouse/companion registration is intended for those not employed in the industry and does not include admission to technical sessions. SME reserves the right to cancel, without notice, a guest registration suspected to be used for a professional, an exhibitor and/or a sponsor.

If you have changes to your MINEXCHANGE registration, please email Maritz Global Events, SME’s official registration & housing partner, at SMEattendee@maritz.com. If you have changes to your SME membership records, please email cs@smenet.org.

If circumstances require you to cancel your MINEXCHANGE registration, all cancellations must be submitted in writing by emailing Maritz Global Events, SME’s official registration & housing partner, at SMEattendee@maritz.com or SMEexhibitors@maritz.com. Cancellations received on or before January 23, 2024 will receive a full refund, less a $100 processing fee. There are no refunds for no-shows and cancellations postmarked after January 23, 2024. Registrants are responsible for cancellation of their own hotel accommodations. Substitutions will be accepted in writing at no charge until January 23, 2024. After January 23, 2024, a $25 fee will be charged for substitutions. NO REFUNDS for registration, short courses, social functions, tours and field trip tickets will be issued after the January 23, 2024 deadline.

SME makes every effort to keep down the financial costs associated with attending MINEXCHANGE. Our team works hard to negotiate low rates at hotels that are not only located within close proximity, but also maintain high standards so our attendees enjoy all aspects of the conference. In addition, SME commits to a block of rooms at the hotel on behalf of conference attendees and has a financial obligation to fill the block. By staying within the block you are not only supporting the association, but you are also helping to create opportunities for valuable networking outside of the convention center.

Special MINEXCHANGE 2024 attendee rates have been reserved at select hotels near the Phoenix Convention Center. 

A valid credit card number must accompany the completed hotel reservation form to guarantee your reservation.

Acknowledgments will be sent by email from Maritz Global Events, SME’s official registration & housing partner.